1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 …
1. What has changed since the performance is poor?
-
- System Parameter Changes (RZ10)?
- Increase in the number of users?
- Kernel patch?
- Support Packages?
- Linux and Oracle patches?
- Hardware Changes?
2. Any signs of general problems in the System Log - SM21?
3. Places to look:
- SM50: → Process → Trace → Components – is there a Trace level set? Is it greater than 1? What is the utilization of the work processes? Click the white clock picture-icon. Is the total CPU for the last dialog process > 10 minutes?
- ST04: Is the database monitor activated? If yes, it should deactivated it in normal operation. ST02: Check the buffering quality. If paging occurs in a buffer, the corresponding parameter should be increased. Also refer to SAP Note 121625 in this context.
- ST03: → Select a server → Today’s Workload: What are the response times? In the case of poor response times, where is most of the time needed? Button ‘Top Time’: Are there a lot of different transactions with poor response times or are there only a few? Is a certain transaction always slow or only sometimes?
- ST06: → Detail analysis menu → Hardware Info. To which extent are the hardware resources utilized? CallST06 at times with poor system performance. What is the CPU utilization? → Goto → Current Data → Snapshot → Top CPU processes and display the main CPU consumers. What is the utilization of the disks? How high is the paging in the base pool?
4. If only few transactions are affected by the performance problem, you should additionally note the following points:
1. Check whether modifications were made in the affected or related transactions.
2. ST03: Display the corresponding performance records.